Piczo Support

Contact us

Email [email protected] and include the device model, iOS version, and a short description of what happened. Do not include your password or verification code. For privacy questions, email [email protected].

Delete your account

In Piczo, go to Settings → Account → Delete account and confirm. This permanently deletes your Piczo account and its data from our servers, including your profile, friends, shared photos, connected accounts, and AI history. Photos in your Apple Photos library stay on your iPhone.

Deleting your account does not cancel an App Store subscription. Cancel it in your Apple Account settings.

Report or block someone

To report a person or a photo shared with you, choose Report on their profile or on the photo, then pick a reason. To block someone, choose Block; they are not told, and neither of you can find, add, or send to the other. We review every report within 24 hours. You can also email [email protected].

Privacy requests

For access, correction, or deletion requests, email [email protected] from the address connected to your Piczo account.

Photo library

Piczo reads photos and videos already in Apple Photos on the current device. Your local gallery is not uploaded or restored onto a different device merely by signing in.